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XCOM Electronics sign IRIS Cab Contract.

Dispatch

XCOM Electronics provides turnkey enterprise-wide system using leading-edge technology to solve the needs of our current and future taxi customers in the region to improve service through dispatch automation and the speedier exchange of information between drivers and the dispatch centre.Our enterprise solution ranges from simple tracking systems to complex operations-wide solutions for the transport industry.

Features :
Automatic vehicle location using GPS technology and MAP Displays.
Automated Order Entry using Interactive Voice Response and Caller Line Identification.
Windows Customer Order Entry and Inquiry Program.
Automated Customer Callout Features.
Automated Driver Assistance features.
Billing and Driver Cashiering Systems.
Vehicle Monitoring Systems.
Automated Credit Card Validation from the vehicle.
Debit and Private Label (company issued) Card Processing.
Alphanumeric and status in-vehicle terminals.

Benefits :
Efficiency in taking orders by cutting phone time to a minimum using our Phone Info features as well as our Voice Response System linking    the PBX with Caller Line Identification and Interactive Voice Response.
Fast efficient data communications insures drivers at tremendous competitive edge by received “ fresh ” pickup information.
Drivers are more relaxed with the peace of mind that the system is fair to all and no other driver can view their trip information.
Automatic vehicle location reports accurate vehicle position insuring fairness to drivers while providing the best and quickest service to the passenger.
Covert emergency switch and microphone for quick response to emergency situation.
Enhanced features such as remote and automated order taking, payment of fares by credit or debit cards as well as private label company    cards provide added services to passengers.
Timely management reports and information not previously available thus enabling a more proactive approach to managing the business.
Faster processing of order significantly reduces the time to respond to passenger requests.
Automatically locates the closest or best vehicle to service an order 15 times faster than a voice communication system.
Insures fairness to the drivers and eliminates scooping.
Automates downloading of fare information to accounting system for immediate billing.
Enhance management decision making through reports and statistics.
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